Privacy Protection

Tkok com's Privacy Policy — Your Data Is Our Responsibility

Find out how your personal data is collected, where it is stored, and how it is kept safe — all with full transparency. tkok com believes that every member's privacy is a fundamental right.

Last Updated: January 2026
Language: English
Applicable: Bangladesh
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What We Ensure
Your Data Is Never Sold
SSL Encryption
Right to Erasure
Transparent Use Policy
Our Commitment: Your privacy at tkok com is our top priority. Reading this Privacy Policy will help you understand how your data is managed and what rights you have.
Section 01

Introduction

Tkok com (https://tkokcom.com) is a trusted online gaming and Sports Betting platform in Bangladesh. We hold our members' privacy in the highest regard and are always committed to protecting their personal information.

This Privacy Policy explains what data tkok com collects, why it is collected, how it is used, and what steps we take to protect your information. By using our platform, you consent to this Privacy Policy.

This policy applies to all tkok com services — including the website, mobile app, live chat, and email communications. If you have any questions, please contact our Help Center Get in Touch.

Section 02

What Information We Collect

Tkok com only collects data that is necessary to deliver our services, maintain security, and meet legal obligations. We never collect information we don't need.

Data Type Example Reason for Collection
Identification Information Name, date of birth, NID number Identity Verification & Age Confirmation
Contact Information Phone number, email address Account Communications & Security Alerts
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Usage Data Login time, betting history, preferred games Service Improvement & Personalized Experience
Technical Information IP address, device type, browser Security Monitoring & Technical Support
Important: tkok com never stores your full bank account number or card number. Payment information is processed directly using encrypted methods.
Section 03

How Your Data is Used

Tkok com uses collected data solely for specific and lawful purposes. We never sell your data to third parties or use it for advertising.

  • Account Management: For registration, login, and profile management.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To better understand your preferences and deliver a more tailored experience.
  • Customer Support: To properly address your complaints or questions.
  • Legal Obligations: To prepare reports required by government regulatory authorities.
  • Promotional Communications: To keep you informed about bonuses and offers, with your consent.
Promotional Messages: You can turn off marketing messages at any time from your profile settings. This will not affect any other features of your account.
Section 04

Data Storage & Protection

Tkok com follows the highest industry security standards to protect your data. Our servers and databases are always kept secure and encrypted.

  • SSL/TLS Encryption: All website and app communications are encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account with ease.
  • Secure Servers: Data is stored in internationally certified data centers.
  • Regular Security Testing: Regular security audits are conducted by third parties.
  • Restricted Access: Only authorized tkok com staff may access specific data.

Data Retention Period: Your data is retained for as long as your account remains active. Following account closure, certain data may be kept for up to 5 years to meet legal requirements.

Please Note: No digital system is 100% impenetrable. However, tkok com is committed to ensuring the highest level of security possible. If you notice anything suspicious, please contact support immediately.
Section 05

Sharing Information with Third Parties

Tkok com never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances.

  • Payment Processor: Information required to process transactions through payment gateways such as Mobile Pay, Nagad, and Rocket.
  • Identity Verification Services: Trusted third-party providers for KYC (Know Your Customer) verification.
  • Law Enforcement: Based on valid requests from Bangladesh government authorities or court orders.
  • Technology Service Providers: Bound by strict confidentiality agreements for cloud hosting and security services.

In all cases above, third parties receive only the minimum data necessary and are required to comply with tkok com's privacy standards.

Section 06

Cookies Policy

Tkok com uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance Cookies: To monitor site speed and performance.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent tkok com from functioning properly.

Section 07

Your Rights

As a tkok com member, you have the following rights regarding your personal data. To exercise any of these rights, please reach out to our support team.

1
Right to Know You can request to know what personal data we hold about you.
2
Right to Correction You may request corrections to any inaccurate or incomplete information.
3
Right to Erasure Under certain conditions, you may request that your data be deleted.
4
Right to Object You may object to the use of your data for specific purposes.
5
Right to Portability You can request a copy of your data to keep for your own records.
6
Right to Restrict Processing In certain circumstances, you may request that the processing of your data be restricted.
Request Process: To exercise any of your rights, email us at support@tkokcom.com. We generally respond within 7 business days.
Section 08

Children's Privacy

Tkok com strictly does not provide services to anyone under the age of 18. We never knowingly collect data from minors.

  • Age verification is in place at registration.
  • If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately.
  • Parents may request the deletion of their child's data.
Section 09

Policy Changes

Tkok com may update this Privacy Policy as needed. Any changes will be notified on the website and the "Last Updated" date will be revised accordingly.

  • You will be notified of any significant changes via your registered phone number or email.
  • Continued use of the service after any changes will be considered acceptance of the updated policy.
  • Previous versions of the policy are available from the support team.
Section 10

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We are committed to responding to all matters with full transparency.

  • Email: support@tkokcom.com
  • Help Center: tkokcom.com/help-center
  • Live Chat: Live chat is available directly on the website and app
Response Time: We typically respond within 24–48 hours. Urgent privacy-related matters are resolved within 7 business days.
Our Commitment

Why Your Data Is Safe with tkok com

Privacy is not just a legal obligation for us — it is a core value.

Advanced Encryption

Every transaction and piece of personal data on tkok com is protected by 256-bit SSL encryption — the same level of security used by banks.

Your Data Is Never Sold

Tkok com does not sell your data to advertisers or third parties. Your privacy is not a commodity we trade in.

Your Data, Your Control

At tkok com, you can view, update, or request deletion of your personal data at any time. Your data belongs to you.

Regular Security Audits

Tkok com's systems undergo regular security audits conducted by independent third-party experts. Any vulnerabilities identified are addressed immediately.

A Transparent Policy in Bangla

Our Privacy Policy is written in plain, easy-to-understand language so every member can follow it. No hidden conditions buried in complex legal jargon.

Privacy Support

Tkok com's support team is always on hand for any data-related concerns. A response within 24 hours is guaranteed.

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Your Data is Safe — Get Started Now
Register with tkok com and enjoy Bangladesh's most trusted online gaming experience with complete peace of mind.
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